Trade Name: HeyU
Principal Place of Business:
SF- Plot No. RZ D-3/251, Khasra No. 755/85, Gali Number 9,
Mahavir Enclave 1, New Delhi, South West Delhi, Delhi, 110045
Welcome to Acharaya Sonu (“Acharaya Sonu”, “HeyU”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, consultation services, astrology reports, and related offerings (collectively, the “Services”).
By accessing or using our website or Services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use our website or Services.
1. Use of Services
- You agree to use our Services only for lawful purposes and in accordance with these Terms.
- You must not misuse, interfere with, or attempt to disrupt the functioning of the website or Services.
- We reserve the right to refuse service or terminate accounts at our discretion if misuse or breach of these Terms is detected.
2. Eligibility
By using our Services, you confirm that:
- You are at least 18 years old, or accessing under parental/guardian supervision.
- You have the legal capacity to enter into a binding agreement.
- You will provide accurate, current, and complete information when requested.
3. Consultation and Astrology Reports
- The reports, predictions, and guidance provided by Acharaya Sonu are based on astrological interpretations and spiritual sciences.
- These should be treated as advisory in nature and not as absolute predictions or a substitute for professional advice (medical, legal, financial, etc.).
- We do not guarantee outcomes or accuracy of predictions, as astrology is subject to interpretation.
4. Orders, Payments, and Pricing
- All prices for consultations, reports, or products are displayed in Indian Rupees (INR) unless otherwise stated.
- Payments are processed securely through third-party gateways. We do not store or have access to your full payment details.
- Once an order or consultation is booked, it cannot be cancelled or refunded unless expressly stated under our Refund Policy.
5. Refunds and Cancellations
- Services once rendered (consultation, report preparation, or email guidance) are non-refundable.
- Refunds are only applicable in cases of duplicate payment or unfulfilled order due to our internal error.
- For refund requests, contact us at support@acharyasonu.in within 7 days of payment.
6. Intellectual Property
- All content on this website, including but not limited to text, graphics, images, reports, software, and logos, is the property of Acharaya Sonu / HeyU and protected by applicable intellectual property laws.
- You may not copy, reproduce, modify, distribute, or create derivative works from our content without prior written permission.
7. User Content and Conduct
- If you submit any information, feedback, or data to us, you grant us a non-exclusive, worldwide, royalty-free right to use and display that content for service delivery or promotional purposes.
- You agree not to upload, transmit, or share any material that is unlawful, abusive, defamatory, or infringes on intellectual property rights.
8. Third-Party Links and Services
- Our website may contain links to third-party websites or services. These are provided for your convenience only.
- We are not responsible for the content, policies, or practices of such external sites or services.
9. Limitation of Liability
To the fullest extent permitted by law:
- Acharaya Sonu / HeyU shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services.
- We make no warranties or representations about the accuracy or reliability of any information provided through the Services.
- Use of our Services is entirely at your own discretion and risk.
10. Indemnification
You agree to indemnify, defend, and hold harmless Acharaya Sonu / HeyU, its affiliates, employees, and agents from any claims, damages, or expenses arising out of your use or misuse of the website or Services.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Changes to Terms
We may modify or update these Terms at any time. The updated version will be posted on our website with a revised “last updated” date. Continued use of the Services after updates means you accept the modified Terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
14. Contact Us
For any questions, clarifications, or complaints related to these Terms, please contact:
Email: support@acharyasonu.in
Address:
SF- Plot No. RZ D-3/251, Khasra No. 755/85,
Gali Number 9, Mahavir Enclave 1,
New Delhi, South West Delhi, Delhi, 110045